Terms & conditions for CLAsses

Do classes run continuously or do we have a break? Classes will run throughout the year including school holidays with the exception of a total of 4 weeks during which time there will be no classes. This will comprise of 1-2 week blocks of time that will typically occur during popular holiday periods such as Christmas and Summer. Your monthly investment is set accordingly, i.e. charges are for 48 out of the 52 weeks of the year. This is equivalent to an average of 4 classes per month.

When are classes held? Yoga classes are held during the week, Tuesday to Friday. Meditation classes are usually held on Monday evenings. The current class schedule and relevant details will be available in the online members area. Planned changes to the schedule will also be communicated via email on a regular basis.

What happens if classes cannot be held ‘in-person’ or at the usual venue? If it is not possible to use the usual venue or to do a class in-person for any reason, then that class will instead be carried out live online via zoom for that week.

What happens if I miss my usual class? If you miss a class you can make it up by attending another class e.g. in the same week or in the following week. This is subject to space being available and must be within one month of the missed class.


PAYment Method

How are the class fees paid? Class fees are determined by the package that you choose, based on how many classes you attend per week, e.g. If you attend one class per week then you pay the ‘once weekly’ class package. Fees are paid in advance by monthly direct debit via GoCardless, a secure system that makes the payment process simpler and easier for all of us. Your payment secures your place in the classes.


CANCELLATION POLICY

What if I can no longer attend any classes and/or want to cancel? If you decide that you would like to cancel for any reason, e.g. because you can no longer attend regular classes then please advise via email and your payment will be cancelled from the following month. Please provide a minimum of one month’s notice.


Satisfaction Guarantee

What if I sign up but I am not happy with the service? There is a satisfaction guarantee in place to ensure that you are happy with the service. If after paying your first monthly installment you think that this is just not for you, then providing that you state this within the agreed period of attending your first 2 weekly classes, you can have your money back. For this to apply you must actually attend classes.